BT’s super-fast products criticized

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BT’s download limits for its new fibre-optic broadband services have drawn fire from consumers. Visitors to the Webuser.co.uk site were unimpressed with the 20GB permonth limit on Option 1 of BT’s Infinity broadband package, which offers download speeds of up to 40Mbps and upload speeds of 2Mbps. “They offer amazing speed and then restrict how much you can use it. I wonder what happens if you go over the 20GB. Does it cut you off, slow you to a dial-up speed or put a penalty fee on your next bill?” wrote one visitor to Webuser.co.uk. Option 1 costs £19.99 per month on an 18-month contract, with a £50 set-up fee. There is no set-up fee for Option 2, which costs £24.99 per month, offers the same download speeds with upload speeds of up to 10Mbps and comes with no download limit, though a fair-usage agreement does apply. BT Infinity products are currently only available in areas where BT has deployed fibre-optic technology. Find out whether you can get the service by using a postcode checker on BT’s site. www.bt.com/infinity


Source of Information : WebUser February 11 2010

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